Terms of Service

Last updated: October 12, 2024

1. Acceptance of Terms

By accessing and using the Print That Printing Company website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

Print That Printing Company provides custom screen printing services for t-shirts and other apparel. We offer design consultation, printing, and fulfillment services. All services are subject to availability and our acceptance of your order.

3. Orders and Quotes

  • Quotes: All quotes provided are estimates based on the information you provide. Final pricing may vary based on artwork complexity, actual quantities, and final specifications. Quotes are valid for 30 days unless otherwise stated.
  • Order Acceptance: Your order is an offer to purchase our services. We reserve the right to accept or reject any order at our sole discretion. Orders are not binding until we confirm acceptance and receive payment or a signed agreement.
  • Order Modifications: Changes to orders after acceptance may result in additional fees or delays. Contact us immediately if you need to modify an order.

4. Artwork and Intellectual Property

  • Your Artwork: You represent and warrant that you own or have the right to use all artwork, designs, logos, and content you provide to us. You are responsible for obtaining all necessary permissions, licenses, and rights for any third-party content.
  • Copyright: You retain ownership of your original artwork. However, by submitting artwork, you grant us a license to use, reproduce, and modify the artwork solely for the purpose of fulfilling your order.
  • Indemnification: You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of artwork that infringes on third-party rights.

5. Pricing and Payment

  • Pricing: All prices are in U.S. dollars unless otherwise stated. Prices are subject to change without notice, but confirmed orders will be honored at the agreed-upon price.
  • Payment Terms: Payment terms vary by order size. Small orders may require full payment upfront. Larger orders may require a deposit (typically 50%) with the balance due before shipment.
  • Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified at checkout.
  • Late Payment: Late payments may result in order delays, additional fees, or cancellation of the order.

6. Production and Delivery

  • Production Time: Standard production time is 7-10 business days after artwork approval and payment. Rush orders may be available for an additional fee. Production times are estimates and not guarantees.
  • Artwork Approval: You must approve artwork proofs before production begins. Delays in approval will extend production time.
  • Shipping: Shipping costs and delivery times vary based on destination and shipping method selected. We are not responsible for delays caused by shipping carriers or customs.
  • Risk of Loss: Title and risk of loss pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

  • Custom Products: Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges for custom-printed items unless there is a manufacturing defect or error on our part.
  • Defects: If you receive a defective product, contact us within 7 days of delivery. We will inspect the item and, if confirmed defective, provide a replacement or refund at our discretion.
  • Cancellations: Orders may be cancelled before production begins. Cancellations after production has started may be subject to fees. Deposits are non-refundable once production begins.

8. Quality and Satisfaction

We strive to provide high-quality products and services. However, slight variations in color, placement, or finish may occur due to the nature of screen printing. We will work with you to address any legitimate quality concerns.

9. Limitation of Liability

To the maximum extent permitted by law, Print That Printing Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

10. Indemnification

You agree to defend, indemnify, and hold harmless Print That Printing Company and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services, your artwork, or your violation of these Terms of Service.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, supply chain disruptions, or government actions.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Print That Printing Company operates, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

Print That Printing Company

Metro Detroit - Oakland County - Wayne County - Macomb County

Email: quotes@printthatprinting.com

Phone: (313) 915-9250